Avaya IP Office - Voicemail

Voicemail provides a telephone answering machine with a personalised greeting on every employee's desk and allows callers to leave spoken messages when the user cannot answer a telephone call. Voicemail messages are retrieved either locally or remotely via any telephone (users are prompted for a PIN if they are using any telephone other than their allocated extension or a trusted location e.g. mobile telephone).

For users that prefer to have email as their main message store, they can forward their voice messages to their email and collect them via their email account.

The voicemail server is multi-lingual and can offer different prompts depending on the user's preferred language, independently of the default system setup. Similarly, external callers can hear prompts in their own language depending on their incoming call route (e.g. based on caller ID).

The most popular voicemail options are: